Our commitment to your privacy & security
At Hnry, your privacy and security are our top priority. Our customers trust us with both their business finances and their most sensitive data, so we’ve tailored our systems, policies, and practices to ensure we deliver a safe and reliable service.
We’re certified to international security standards (ISO27001)
We’re proud to be certified under ISO/IEC 27001, the global standard for information security management. This certification shows our dedication to maintaining a robust information security management system that protects our customers.
This certification means that all aspects of our information security and privacy are up to the gold standard. We use strong encryption, secure hosting environments, strict access controls, effective management of third parties and much more, to ensure we keep your data safe.
What does this mean for you as a Hnry customer?
- Your personal and financial information is only accessible to authorised individuals.
- Your data is accurate, complete, and protected against unauthorised changes.
- You can request access to your information whenever you need it.
Our privacy policy
We’re committed to keeping your info safe. So, as well as being ISO27001 certified, we also have a robust privacy policy that outlines:
- All the information we collect
- What we use the information for, and why
- When and how we might share your information
- Any other policies about data retention or access to your personal info.
You’re always free to read our privacy policy for more information. We keep this policy up to date with any new changes or improvements.
Our Team
We’re a team of real humans with dedicated support teams for each industry, made up of specialists with a deep knowledge of tax legislation. We hold ourselves to a high standard of security and reliability, so as well as our ISO27001 certification and implementing privacy policies, we make sure our staff have been police-checked and regularly go through training on security, risk, and fraud.
What you can do to keep your information safe
We prioritise your protection, but there are also things you can do to keep yourself safe.
- Choose unique passwords that are hard for others to guess and don’t share these with anyone.
- Use multi-factor authentication. We recommend this as it’s the best way to safeguard against any suspicious login attempts.
- Keep your Hnry app updated to ensure you’re using the latest version with any new security updates.
- Be aware of online scams. Double-check links before you click them and verify you know who you’re talking to. You can find more information on online scams and how to spot them in our article.
You have the right to access, update, or correct your personal information at any time. More info on how you can keep your Hnry Account safe can be found in our article.
Contact us
If you have any questions, concerns, or complaints about your data, we’re here to listen. If you’ve received fraudulent Hnry emails or noticed suspicious activity on your account, please contact us using our in-app chat or email support@hnry.co.nz
If you have any questions, concerns, or complaints about your data, we’re here to listen. Please reach out to us and let our team know.
If you’re a security researcher, see app.hnry.io/security.txt for how to communicate directly with our security team.